In
1979, the Sony Walkman was born—but it wasn't
exactly easy.
Twenty
years ago, in that nebulous time known as the late
1970s, a time we've now almost completely converted
into a certain kind of wardrobe for a certain kind
of movie about a certain kind of malaise that may
or may not have taken place between the counterculture
and punk and the yuppiedom of the Reagan '80s, a
genius executive named Akio Morita at Sony Laboratories
in Japan was about to change the world. He wasn't
purifying uranium or perfecting satellites to deflect
Russian missiles or discovering HIV cells in rare
African monkeys or pondering the commercial viability
of a cable station devoted to nothing but music
videos. He was really digging a strange little prototype
contraption with headphones called the Soundabout.
This thing, this "contraption," as his
colleagues insisted on calling it, was metal and
boxy and heavy and awkward to hold, with headphones
that squished your ears up against your skull. Sony,
that first try, could only make it so small, because
they had to cram a lot of electronic gadgetry in
there to get it to make even a grainy, scratchy,
far-away sound.
None
of these rather conspicuous imperfections bothered
Morita, because he had vision; he
saw limitless potential, and he pretty much always
got his way, which is not to say he was a tyrant,
just that he was the kind of guy who, smiling, would
step his shiny loafer in your face if you got in
his way, the kind of guy that made things happen.
So
when Sony's market research, which was incredibly
sophisticated even in the late 1970s, before ubiquitous
test marketing and targeted demographics, said the
Soundabout would never sell, Morita didn't care.
When other executives pleaded with him to reconsider,
to think about what pushing forward with the Soundabout
could mean for Sony's bottom line, he didn't listen.
Music, they said, was a shared experience, the stuff
of family and picnics and teenage parties and barbecues
and car washes and stadiums. Music had always been
communal, never solo, and the Soundabout was sure
to bomb, because it went against the grain, against
all common sense. Guess what—he didn't
listen.
Akio
Morita could not believe how cool it was to sit
in a big leather chair in his huge Tokyo office
at Sony and listen to whatever music he wanted to
and not be bothered by the world outside. Other
executives at Sony joked, whispered behind his back
(they didn't need to whisper, of course, because
Morita couldn't hear them with those ridiculous
things on his head, but he was the boss and they
wanted to be safe). They warned him. Morita, they
said, was assuming that this clunky little product
could literally change the social landscape, change
how we listen and how we interact, make it so each
of us would hover in our own private bubbles of
carefully chosen sound, excluding the world around
us. How ridiculous!
Here's
the thing, though: Sony was Morita's company—he
had cofounded it as Tokyo Telecommunications Engineering
Corporation in 1946 (changing its name to Sony in
1958) and became the chairman of the board in 1976—so
he could do what he wanted, and he did. He was a
strong-willed guy, always had been, ever since his
boyhood in Nagoya, Japan, in the 1930s, when he
worked at his father's sake brewery, which had been
his grandfather's sake brewery and his
grandfather's sake brewery, going back many generations.
In fact, one example of Morita's strong will was
his complete break from strict Japanese family tradition
when he refused to return to his father's sake brewery
to run it after his service in World War II in the
Air Armory Division in Yokosuka. Instead, he began
night school at Osaka Imperial University, graduating
with a degree in physics, just months before the
United States decimated Hiroshima and Nagasaki with
the A-bomb. As Japan was cleaning up and rebuilding
its cities after surrendering to Allied forces,
Morita took a teaching post at Osaka University,
but soon after the war, as Japan fell into a depression
and began to search its soul about what exactly
had happened, how exactly they had lost so miserably,
all former military officers—"fascists"—were
banned from teaching at universities.
It
was at this point, in 1946, that Morita and an old
army buddy, Ibuka Masaru, decided to go into the
electronics business. The two had designed thermal
guidance systems and night-vision devices during
the war, so a future of stereo equipment and video
games, a future that turned military know-how into
mind-boggling amounts of capital, had a certain
logic.
But
it was only partially Morita's knowledge of electronics
that made what would become the Sony Walkman a success,
a cultural artifact of life-changing proportions,
one which would inspire college cultural studies
courses and impenetrable Ph.D. dissertations. It
was his ability to, as he called it, "Americanize"
the Walkman that made it what it is; and, more specifically,
made Morita who he is, at least in the minds of
the public.
Morita,
over the years, has been called "Japan's best-known
international business man." He has come to
symbolize high technology (the Walkman), the successful
company (Sony) and Japan's work ethic and high-tech
road to success. His biography and the biography
of Sony and the Walkman have meshed to become one
story. In October of 1992, for instance, when Morita
was knighted at the British embassy in Japan, both
the Sun (Japan) and the Daily Telegraph
(England) ran the same headline: "Arise, Sir
Sony Walkman." When Morita stepped down as
chairman of Sony in 1994, the Guardian
headline read: "Mr. Walkman Steps Down."
The
popularity and success of the Walkman didn't simply
grow out of a profound technological idea. No, it
was Morita's strong will and insistence on "Americanizing"
that made the Walkman the Walkman.
As Morita pushed ahead in 1979 with the prototype
Soundabout, against the wishes of almost everyone
at Sony, he also realized that the most important
thing would be the advertising, the way the world
came to view the Soundabout. Carefully controlled
perception-making was at least as important as the
product. Sony hired an American advertising agency.
As the Soundabout became available—a heavy
metal box slightly too big for your hand, with bad
reception, headphones that either dug into your
ears or wouldn't stay on your head, and a cost of
more than $200—words like "individual"
and "choice" and "rebel" began
to appear below and above pictures of fabulous looking
people having fun rocking out by themselves in magazines
and on billboards. The first batch sold out in stores
all over the world within a couple of days. The
rest, as they say, is history.